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Commercial Terms & Client Agreement

Terms of Service

Clear, professional commercial terms outlining project scoping, milestone delivery, intellectual property ownership, and collaboration standards.

Last Updated: August 20, 2026 | Effective: Immediate
01

Agreement & Engagement Scope

These Terms of Service ("Terms") define the commercial relationship between you ("Client", "you", or "your organization") and GODIGITAL Studio ("GODIGITAL", "we", "us", or "our"). By accessing our website (https://godigital.agency), requesting a project quote, or commissioning an engagement via an approved proposal or Statement of Work (SOW), you agree to these Terms.

If you enter into this agreement on behalf of a company, business, or other legal entity, you confirm that you have the requisite authority to bind that entity to these Terms.

02

Agency Services & Deliverables

GODIGITAL provides custom digital design, software engineering, and technical advisory services, including:

Web & Application Development
Modern web applications and marketing sites built with Astro, React, Next.js, TypeScript, Node.js, and Tailwind CSS.
Custom WordPress Architecture
Lightweight custom themes, native Gutenberg blocks, ACF Pro integrations, and secure WordPress setups without bloatware.
E-Commerce Development
Custom WooCommerce storefronts, payment gateway integrations (Stripe, Razorpay), automated shipping rules, and conversion-optimized checkouts.
UI/UX Design & Prototyping
Figma wireframing, interactive prototypes, responsive multi-breakpoint layouts, and annotated developer handoff files.
Technical SEO & Web Vitals
Full-site crawl audits, Core Web Vitals code-level remediation, Schema.org JSON-LD structured data, and crawl management.
AI Automation & Integrations
Workflow automations (n8n/Make), conversational AI assistants with OpenAI integration, webhook connections, and CRM lead routing.
03

Workflow, Milestones & Revisions

Engagements follow a structured, phased methodology to maintain quality and keep projects on schedule:

Phase 1

Scoping & Architecture

We align on deliverables, technical requirements, content structure, milestones, and project timelines.

Phase 2

Design & Prototyping Review

We create and review Figma layouts and prototypes. Feedback and revision rounds are conducted before coding begins.

Phase 3

Engineering & Staging Review

Custom development is deployed to a private staging environment for functional testing and client review.

Phase 4

QA, Launch & Asset Transfer

Cross-browser checks, Core Web Vitals validation, DNS cutover to production, and full asset/repository handoff.

Scope Changes & Out-of-Scope Requests: Work requested outside the agreed Statement of Work or tier specification will be quoted separately as a formal change request before implementation.
Schedule Adjustments for Delays: Delivery timelines depend on mutual timeliness. If required feedback, assets, or credentials from the Client are delayed, project milestone deadlines will be adjusted accordingly.
04

Client Responsibilities & Assets

To ensure a successful and timely project delivery, the Client agrees to:

  • • Timely Feedback: Provide constructive feedback and approvals for milestone deliverables within a reasonable timeframe (typically within 5 business days).
  • • Access & Credentials: Provide necessary access (e.g., DNS manager, web hosting control panel, CMS accounts, third-party API keys) in a secure manner.
  • • Content Rights & Licensing: Ensure that all copy, imagery, brand assets, product data, and media provided to GODIGITAL are owned by you or that you possess appropriate commercial licenses for their use.
05

Intellectual Property & Ownership

Full Deliverable Ownership Transfer

Upon receipt of full and final payment for all agreed project milestones or invoices, the Client owns 100% of all custom source code, Figma design files, custom graphics, database schemas, and tailored software scripts created specifically for the project. All relevant code repositories and deployment assets are transferred upon completion.

Open-Source & Third-Party Dependencies: Underlying open-source software, frameworks, and libraries (e.g., Astro, React, Tailwind CSS, WordPress core, Gutenberg, PHP, NPM packages) remain governed by their respective open-source licenses (MIT, Apache, GPL, etc.).

Portfolio Display: Unless a formal Non-Disclosure Agreement (NDA) or confidentiality clause specifies otherwise, GODIGITAL reserves the standard right to showcase non-confidential project designs, screenshots, and case summaries within our professional portfolio.

06

Fees, Invoicing & Refund Policy

Project fees are structured transparently based on agreed project packages, milestones, or monthly service retainers:

  • • Milestone Invoicing: Fixed-scope projects typically require an initial deposit upon project kick-off, with the balance structured across agreed delivery milestones and staging completion prior to final launch.
  • • Monthly Retainers: Retainers and ongoing maintenance plans are invoiced at the beginning of each billing period.
  • • Payment Terms: Invoices are payable within 14 calendar days of issuance via supported payment channels (e.g., bank transfer, Stripe, Razorpay).
  • • Refund Policy: Due to the custom, labor-intensive nature of custom design and software engineering, initial deposits and fees paid for completed work or accepted milestones are non-refundable once work has commenced. For future unstarted phases, engagements may be cancelled in accordance with our termination terms.
07

Post-Launch Warranty & Support

We stand behind the quality of our custom engineering:

Post-Launch Bug Fix Warranty

Projects include a dedicated post-launch warranty period as specified in the agreed project tier or proposal (such as 30 days for Starter packages or extended support for Growth plans). During this warranty period, GODIGITAL will promptly fix any functional bugs, responsive styling errors, or regressions in our delivered custom code at no additional cost.

Warranty Limitations: The warranty applies to custom code created by GODIGITAL. It does not cover issues resulting from external hosting outages, breaking changes in third-party APIs, unauthorized modifications made to the codebase or CMS plugins by the Client or third parties, or new feature requests outside the agreed project scope.

08

Third-Party Platforms & Subscriptions

Web projects frequently connect with third-party software, such as web hosting providers, domain registrars, payment gateways (Stripe, Razorpay), AI endpoints (OpenAI), automation tools (n8n, Make), and premium plugins.

  • • Client Accounts: Unless explicitly arranged otherwise in writing, the Client maintains direct accounts, billing, and software licenses for third-party hosting, domains, APIs, and commercial software.
  • • Service Availability: GODIGITAL is not responsible for outages, rate limit modifications, pricing adjustments, or platform policy changes instituted by third-party providers.
09

Disclaimers & Limitation of Liability

We deliver engineering and design according to modern web standards, rigorous testing, and documented best practices. The following terms govern liabilities and expectations:

SEO & Business Outcome Disclaimer: While we implement semantic code, JSON-LD Schema markup, Core Web Vitals optimization, and clean site structure, organic search rankings and commercial conversion rates depend on market factors and search engine algorithms outside our direct control. We do not promise specific ranking positions or financial earnings.
Services Provided As-Is: Except for the express warranties set forth in these Terms or an executed SOW, all services and website code are provided on an "as is" and "as available" basis without warranties of any other kind, express or implied.
Limitation of Liability: To the maximum extent allowed by applicable law, neither party shall be liable for indirect, incidental, special, or consequential damages. GODIGITAL's total aggregate liability arising from an engagement shall be limited to the total fees paid by the Client to GODIGITAL under the applicable project Statement of Work.
10

Confidentiality & Non-Disclosure

Both parties agree to protect proprietary and confidential information disclosed during the engagement, including business strategies, technical architectures, client data, and pricing arrangements.

If your project involves sensitive trade secrets or unannounced product details, we readily execute mutual Non-Disclosure Agreements (NDAs) prior to detailed discovery.

11

Termination & Governing Law

Either party may terminate an active project upon fourteen (14) days written notice. In the event of early termination, the Client agrees to pay for all work performed and milestone progress achieved up to the effective date of termination. Upon receipt of payment, GODIGITAL will promptly deliver all work-in-progress deliverables.

These Terms are governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law principles, unless otherwise specified in an executed client agreement.