Overview & Scope
This Privacy Policy describes how GODIGITAL Studio ("GODIGITAL", "we", "us", or "our") collects, uses, stores, and protects personal and business information through our website (https://godigital.agency), project quote forms, newsletter subscriptions, customer inquiries, and professional client engagements.
We provide custom web development, WordPress architecture, UI/UX design, technical SEO, e-commerce engineering, and workflow automation services. We do not sell, rent, monetize, or trade your personal information or project details to data brokers or third-party marketers.
Information We Collect
We collect personal information that you provide voluntarily, as well as technical data generated automatically through website interactions:
When you submit a message or project inquiry via our contact form, we collect your name, email address, selected service interest, project details, and optional details such as company name, phone number, and estimated budget range.
When you subscribe to our engineering and design insights newsletter, we collect your email address. You can unsubscribe at any time using the link provided in every newsletter communication.
Messages typed into our interactive website assistant are processed to provide immediate information on services, capabilities, and pricing estimates. Chat inquiries are processed in-session.
Standard web server logs collect technical connection details such as IP address, browser type, operating system, and request timestamps to prevent abuse, enforce rate limits, and maintain service security.
How We Use Your Information
We process collected data exclusively for legitimate operational, contractual, and communication purposes:
- Project Scoping & Estimates: Reviewing project briefs, technical specifications, and timeline requirements to prepare accurate proposals and architecture recommendations.
- Client Project Delivery: Communicating during development sprints, staging reviews, milestone sign-offs, technical handoffs, and post-launch support.
- Direct Communications: Replying to technical inquiries, support requests, and delivering requested newsletter updates.
- Infrastructure Security: Protecting our website, API endpoints, and forms against automated spam, bot attacks, and denial-of-service threats.
AI Assistant & Chat Processing
Our website includes an interactive assistant designed to answer questions regarding our web development services, pricing tiers, and agency capabilities.
Assistant Data Handling:
- • API Processing: Chat messages are processed securely via server-side API requests to OpenAI endpoints. Conversations are handled in real-time to generate responses.
- • No Public Model Training: Under standard commercial API terms, data submitted via our backend API calls is not used by the model provider to train public artificial intelligence models.
- • Sensitive Information Notice: The chatbot widget is intended for general inquiries and service scoping. Please do not submit confidential credentials, private API keys, passwords, or sensitive payment details into the chat window.
Third-Party Services & Infrastructure
To host our web properties, securely manage database submissions, and support client operations, we use trusted technical service providers:
Data Retention & Security
We implement industry-standard technical and operational safeguards to protect your personal information against unauthorized access, loss, alteration, or disclosure:
- Encrypted Data Transmission: All web traffic is strictly encrypted in transit using modern HTTPS / TLS protocols.
- Retention Periods: Contact form submissions and project communications are retained as needed to service active engagements, maintain business and accounting records, or until a deletion request is received.
- Input Validation: All form inputs and API payloads are validated on the server using typed schemas to mitigate security vulnerabilities and invalid data submissions.
Your Rights & Data Choices
You have choices regarding how your personal information is collected and processed:
Access & Information
You may request confirmation of what contact or project information we maintain about you.
Correction & Updates
You have the right to request updates or corrections to any outdated or inaccurate contact details.
Deletion ("Right to be Forgotten")
You can request the permanent removal of your contact submission or newsletter subscription records.
Marketing Opt-Out
You can unsubscribe from email insights at any time using the direct link in our emails.
Updates & Contact Information
We may periodically update this Privacy Policy to reflect technical enhancements, service additions, or changes in legal guidelines. The updated effective date at the top of this page will indicate the latest revision.
For questions regarding this policy, data deletion requests, or to discuss mutual confidentiality before sharing sensitive project briefs, contact us: